Terms of Service

1. Introduction and Acceptance

Welcome to AppHub LLC. These Terms of Service (hereafter referred to as the Terms) constitute a legally binding agreement between you (hereafter referred to as the User, you, or your) and AppHub LLC, a company organized under the laws of the United States, with its principal place of business at 116 Huntington Ave FL 15, Boston, 02116-5749, United States (hereafter referred to as the Company, we, us, or our).

By accessing our website at https://www.apphub.hair, engaging our computer systems design, integrated systems engineering, or technology consulting services, or otherwise interacting with our digital platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all the terms and conditions set forth herein, you must immediately discontinue all use of our website and services.

These Terms apply to all visitors, users, clients, and any other persons who access or use our website or services. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to review these Terms periodically for changes. Your continued use of our website or services following the posting of any modifications constitutes acceptance of those changes.

These Terms should be read in conjunction with our Privacy Policy, which governs our collection, use, and disclosure of personal information. By agreeing to these Terms, you also acknowledge that you have reviewed and understood our Privacy Policy. In the event of any inconsistency between these Terms and a separately executed written agreement between you and the Company, the provisions of the signed agreement shall prevail.

2. Definitions

For the purposes of these Terms, the following capitalized terms shall have the meanings set forth below. Additional definitions may appear elsewhere in these Terms and shall apply consistently throughout the document.

Company refers to AppHub LLC, including its affiliates, officers, directors, employees, agents, successors, and assigns, with its registered address at 116 Huntington Ave FL 15, Boston, 02116-5749, United States.

Services encompasses all professional offerings provided by the Company, including but not limited to computer systems architecture and design, cloud infrastructure engineering, enterprise software development, information technology consulting and strategy, cybersecurity assessments and solutions, data engineering and analytics, technical documentation, and any other services that the Company may offer from time to time through its website, proposals, or service agreements.

Website means the internet domain https://www.apphub.hair and all subdomains, subdirectories, and web pages hosted thereunder, together with all content, features, and functionality made available through such domain.

User or Client refers to any individual or entity that accesses or uses our website, submits inquiries, requests proposals, enters into a service agreement, or otherwise engages with the Company in any capacity governed by these Terms.

Content includes all text, graphics, images, photographs, videos, audio, software, code, data, designs, documentation, and any other materials displayed, transmitted, or made available on or through the Website.

Project Deliverables refers to all work products, reports, software, designs, configurations, documentation, and other materials created by the Company in the course of providing Services to a Client under a specific service agreement or statement of work.

3. Eligibility Requirements

Use of our website and Services is subject to certain eligibility criteria. By accessing or using our website, you represent and warrant the following to be true and accurate.

Age Requirement: You must be at least 18 years of age to use our website or engage our Services. If you are accessing our website or Services on behalf of an organization, you represent that you have the legal authority to bind that organization to these Terms. Individuals under the age of 18 are not permitted to use our website, submit any personal information, or enter into any service agreements with the Company.

Legal Capacity: You must possess the full legal capacity to enter into binding agreements under the laws of your jurisdiction. You warrant that you are not a person barred from receiving services under the laws of the United States or any other applicable jurisdiction, and that you are not listed on any government denied-parties list.

Organization Representation: If you are entering into these Terms on behalf of a company, partnership, government agency, or other legal entity, you represent that you are duly authorized to do so and that the entity agrees to be bound by these Terms. The entity shall be jointly and severally liable with you for any breach of these Terms.

Accuracy of Information: You agree to provide accurate, current, and complete information as prompted by any registration or contact forms on our website and to maintain and promptly update such information to keep it accurate, current, and complete. The Company reserves the right to suspend or terminate access to Services if any information provided proves to be inaccurate, not current, or incomplete.

4. Account Registration and Responsibilities

Certain features of our Services may require you to create an account or user profile. When you register for an account, you agree to provide true, accurate, and complete information and to update this information promptly if there are any changes.

Account Credentials: You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, API keys, and any other authentication tokens. You agree not to share your credentials with any third party or allow any other person to access your account. The Company shall not be liable for any loss or damage arising from your failure to protect your account credentials adequately.

Account Security: You must notify us immediately of any unauthorized use of your account or any other breach of security. The Company reserves the right to take any action it deems necessary to preserve the security of its systems and the confidentiality of client data, including suspending or terminating accounts that are suspected of being compromised.

One Account Per Entity: Unless otherwise agreed in writing, each client organization is permitted to maintain one primary account, with authorized users added as sub-accounts managed by the primary account holder. The primary account holder is responsible for all activities conducted through sub-accounts associated with the primary account.

Account Termination: We reserve the right to suspend, deactivate, or terminate your account at any time for any reason, including but not limited to violation of these Terms, provision of false information, engagement in fraudulent activity, or non-payment of fees. Upon termination, your right to access account-based features shall immediately cease.

5. Description of Services

AppHub LLC provides a comprehensive range of computer systems design and related professional services. The scope, specifications, deliverables, timelines, and pricing for each engagement are defined in a separate service agreement, statement of work (SOW), or proposal document mutually agreed upon in writing by both parties.

Core Service Areas: Our professional services include, but are not limited to, systems architecture and design consultation, cloud infrastructure planning and deployment, enterprise software development, IT strategy and roadmapping, cybersecurity assessment and engineering, data pipeline and analytics platform implementation, technical documentation creation, and ongoing systems maintenance and support.

Engagement Process: A typical engagement begins with a discovery phase during which we assess your requirements, existing infrastructure, and strategic objectives. Following discovery, we deliver a detailed proposal outlining the scope of work, estimated timeline, resource requirements, and pricing structure. No work commences until both parties have signed the applicable service agreement.

Modification of Services: The Company reserves the right to modify, suspend, or discontinue any aspect of its Services at any time. We will make reasonable efforts to provide advance notice of any material changes that may affect ongoing client engagements. In the event of discontinuation of a Service, clients with active agreements will be offered reasonable transition support or pro-rata refunds as applicable.

Third-Party Integrations: Our Services may involve the configuration, integration, or deployment of third-party software, platforms, or infrastructure. The Company makes no representations or warranties regarding third-party products or services, and any use of third-party offerings shall be governed by the respective third-party terms, conditions, and privacy policies.

6. User Obligations and Acceptable Conduct

As a condition of using our website and Services, you agree to comply with all applicable laws, regulations, and these Terms. You further agree that you will not engage in any conduct that restricts or inhibits any other user from using or enjoying our Services, or that may expose the Company or its users to harm or liability.

Prohibited Conduct: You agree not to use our website or Services to upload, transmit, distribute, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of the privacy of another, hateful, or racially, ethnically, or otherwise objectionable. You further agree not to impersonate any person or entity, forge headers, or otherwise manipulate identifiers to disguise the origin of any content transmitted through our Services.

Technical Restrictions: You shall not attempt to gain unauthorized access to our systems, networks, or data through hacking, password mining, vulnerability exploitation, or any other means. You shall not probe, scan, or test the vulnerability of our website or any connected network, nor breach any security or authentication measures. You shall not interfere with or disrupt our Services, servers, or networks through the transmission of viruses, malware, denial-of-service attacks, or any other harmful code or technique.

Cooperation: You agree to provide timely access to information, personnel, and systems reasonably necessary for the Company to perform the Services. Delays or failures in providing required cooperation may result in project timeline adjustments and additional costs, for which the Company shall not be held responsible.

Compliance with Laws: You represent and warrant that your use of our Services will comply with all applicable federal, state, local, and international laws and regulations, including those governing data privacy, export control, intellectual property, and electronic commerce. You are solely responsible for determining whether our Services are suitable for your intended use and compliant with laws applicable to your business operations.

7. Intellectual Property Rights

All intellectual property rights in and to our website, its content, and the underlying technology platform are and shall remain the exclusive property of AppHub LLC and its licensors. These Terms do not grant you any right, title, or interest in any of the intellectual property of the Company except as expressly set forth herein.

Website Content: All text, graphics, logos, icons, images, audio clips, video clips, software, data compilations, and page layout available on our website are the property of the Company or its content suppliers and are protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from the website for your personal, non-commercial use only, subject to the restrictions set out in these Terms.

Trademarks: The AppHub name, the AppHub logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

Project Deliverables: The ownership and licensing of Project Deliverables created during a client engagement shall be governed by the specific intellectual property provisions set forth in the applicable service agreement or statement of work. Unless otherwise agreed in writing, the Company retains ownership of its pre-existing tools, frameworks, methodologies, and background intellectual property used in the delivery of Services, while the Client retains ownership of its pre-existing materials, data, and any final custom deliverables paid for in full, subject to the terms of the service agreement.

Feedback: Any suggestions, enhancement requests, recommendations, corrections, or other feedback you provide to the Company regarding our Services or website shall be deemed non-confidential, and the Company shall be free to use, disclose, and exploit such feedback without restriction or obligation of compensation to you.

8. Fees, Payment, and Billing Terms

The fees for our Services are set forth in the applicable service agreement, statement of work, or proposal. This section describes the general payment and billing terms that apply to all engagements unless otherwise specified in a signed agreement.

Fee Structure: Services may be priced on a fixed-fee basis for defined-scope projects, on a time-and-materials basis billed at hourly or daily rates, or on a retainer basis for ongoing advisory and support services. The applicable fee structure, rates, and any applicable discounts shall be specified in the relevant service agreement. All fees are stated and payable in United States Dollars (USD) unless otherwise agreed in writing.

Invoicing and Payment: Invoices are issued according to the schedule specified in the service agreement, which may be upon milestone completion, bi-weekly, monthly, or at the conclusion of the engagement. Unless otherwise stated, invoices are due and payable within thirty (30) calendar days from the invoice date. Payments must be made via electronic funds transfer, wire transfer, or another method approved by the Company.

Late Payments: Overdue invoices shall accrue interest at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower. The Company reserves the right to suspend work and Services until all outstanding invoices are paid in full. The Client shall be responsible for all reasonable costs, including attorney fees and collection agency charges, incurred by the Company in collecting overdue amounts.

Taxes: All fees are exclusive of applicable taxes, duties, and government charges. The Client is responsible for payment of all sales, use, value-added, goods and services, withholding, and similar taxes arising from the provision of Services, except for taxes based on the net income of the Company.

Expenses: Reasonable out-of-pocket expenses incurred by the Company in the delivery of Services, including travel, lodging, software licenses, cloud infrastructure, and third-party service fees, shall be reimbursed by the Client as specified in the service agreement. Expense reimbursement requests shall be accompanied by appropriate supporting documentation.

9. Termination and Suspension

These Terms shall remain in full force and effect while you use our website or Services. The Company reserves the right to terminate or suspend your access to the website and Services under the conditions set forth in this section.

Termination by the Company: We may terminate or suspend your access to our website or Services, without prior notice or liability, for any reason, including but not limited to a breach of these Terms, failure to pay fees when due, engagement in fraudulent or illegal activity, provision of false or misleading information, or any conduct that the Company determines, in its sole discretion, to be harmful to the Company, its clients, or any third party.

Termination by the User: You may terminate your relationship with the Company at any time by ceasing to use our website and Services. For ongoing service engagements, the termination provisions specified in the applicable service agreement shall govern. Where no such provisions exist, either party may terminate the engagement upon thirty (30) calendar days written notice to the other party, subject to payment for all Services rendered up to the effective date of termination.

Effect of Termination: Upon termination, all rights granted to you under these Terms shall immediately cease. You must promptly pay all outstanding fees for Services rendered through the termination date. Any provisions of these Terms that by their nature should survive termination shall do so, including but not limited to provisions concerning intellectual property, limitation of liability, disclaimer of warranties, indemnification, and governing law.

Transition Assistance: Upon termination of a service engagement, the Company will provide reasonable transition assistance as agreed in the service agreement or as required to ensure the orderly transfer of project materials and knowledge to the Client or a designated successor provider, at the prevailing rates for such services.

10. Limitation of Liability

This section sets forth the entire liability of the Company and the exclusive remedies available to you. By using our website and Services, you acknowledge and accept these limitations as fair and reasonable, given the nature of the Services provided and the fees charged.

Exclusion of Certain Damages: To the fullest extent permitted by applicable law, in no event shall the Company, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, use, data, or other intangible losses arising out of or in connection with these Terms, the use or inability to use our website or Services, unauthorized access to or alteration of your data, or any other matter relating to our Services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if the Company has been advised of the possibility of such damages.

Cap on Liability: The aggregate liability of the Company for all claims arising out of or relating to these Terms or our Services, whether in contract, tort, or otherwise, shall not exceed the total amount of fees actually paid by you to the Company in the twelve (12) months immediately preceding the event giving rise to the claim. For claims not related to a paid service engagement, the liability of the Company shall not exceed one hundred United States dollars (USD $100.00).

Exceptions: The limitations set forth in this section shall not apply to liability arising from death or personal injury caused by the gross negligence of the Company, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Time Limitation: Any claim or cause of action arising out of or related to these Terms or our Services must be filed within one (1) year after the cause of action accrued, regardless of any statute or law to the contrary. Failure to file within this period shall result in the claim being permanently barred.

11. Disclaimer of Warranties

Our website and Services are provided on an as-is and as-available basis, without any representations or warranties of any kind, either express or implied. Your use of our website and Services is at your sole risk, and you assume full responsibility for any consequences arising from such use.

No Warranty of Uninterrupted Service: The Company does not warrant that the website or Services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components. We do not guarantee that any defects or errors will be corrected, or that the results obtained from the use of our Services will be accurate or reliable. Periodic maintenance, updates, and unforeseen technical issues may result in temporary interruptions of service.

No Warranty of Fitness: To the fullest extent permitted by applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company makes no warranty that the Services will meet your specific requirements or that the Project Deliverables will achieve any particular business outcome.

Third-Party Content: The Company does not warrant, endorse, guarantee, or assume responsibility for any third-party product or service advertised or offered through our website or any linked website. Any transactions or interactions between you and third parties are solely between you and the third party.

Professional Advice Disclaimer: The information provided on our website and through our consulting Services is for general informational purposes and does not constitute legal, financial, or regulatory advice. You should consult with qualified professionals for specific advice tailored to your circumstances before making business or technical decisions based on information obtained from the Company.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorney fees and court costs) arising out of or relating to your use of our website or Services, your breach of these Terms, your violation of any applicable law or regulation, your infringement of any third-party intellectual property or privacy right, or any dispute between you and a third party.

Indemnification Procedure: The Company shall provide you with prompt written notice of any claim subject to indemnification, provided that the failure to provide such notice shall not relieve you of your indemnification obligations except to the extent you are actually prejudiced by such failure. The Company shall have the right, at its own expense, to participate in the defense of any claim with counsel of its own choosing.

Settlement: You may not settle any claim subject to indemnification without the prior written consent of the Company, which consent shall not be unreasonably withheld, unless the settlement includes a full and unconditional release of the Company and its affiliates from all liability and does not include any admission of fault or wrongdoing by the Company.

Survival: The indemnification obligations set forth in this section shall survive the termination or expiration of these Terms and your use of our Services.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles.

Exclusive Jurisdiction: Subject to the dispute resolution provisions set forth in Section 14, the state and federal courts located in Boston, Massachusetts shall have exclusive jurisdiction over any legal action or proceeding arising out of or relating to these Terms. You and the Company irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection, including objections based on forum non conveniens, to the laying of venue in such courts.

Waiver of Jury Trial: To the fullest extent permitted by applicable law, each party hereby irrevocably waives any and all right to trial by jury in any legal proceeding arising out of or relating to these Terms or the transactions contemplated hereby.

International Users: Our website and Services are controlled and operated from facilities within the United States. If you access our website or Services from outside the United States, you do so at your own initiative and are responsible for compliance with local laws. The Company makes no representation that the website or Services are appropriate or available for use in locations outside the United States.

14. Dispute Resolution

The Company is committed to resolving disputes in a fair, efficient, and cost-effective manner. This section sets forth the procedures for resolving any disputes that may arise under these Terms. Please read this section carefully, as it affects your legal rights.

Informal Resolution: Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting the Company at memo@apphub.hair with a written description of the dispute, including your name, contact information, the nature of your concern, and the specific relief you seek. The parties shall engage in good-faith negotiations for a period of at least sixty (60) days from the date the Company receives your written notice before either party may pursue formal remedies.

Mediation: If the dispute cannot be resolved through informal negotiations, the parties agree to submit the dispute to non-binding mediation administered by a mutually agreed-upon mediation service in Boston, Massachusetts. The costs of mediation, including the mediator fees, shall be shared equally by the parties. Each party shall bear its own attorney fees and other costs incurred in connection with the mediation.

Arbitration Option: Following mediation, if the dispute remains unresolved, the parties may mutually agree in writing to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Boston, Massachusetts, and the award rendered by the arbitrator shall be final and binding, and judgment may be entered upon it in any court having jurisdiction.

Class Action Waiver: You agree that any proceedings to resolve or litigate any dispute in any forum shall be conducted solely on an individual basis. Neither you nor the Company shall seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding shall be combined with another without the prior written consent of all parties.

15. Modifications to These Terms

The Company reserves the right, at its sole discretion, to modify, amend, or replace these Terms at any time. When we make material changes, we will update the Last Updated date at the top of this page and provide reasonable notice, which may include a notice on our website homepage, an email notification to registered users, or both, at our discretion.

Review of Updated Terms: It is your responsibility to review these Terms periodically for changes. The most current version of the Terms will always be available on our website. We recommend that you save or print a copy of the Terms for your records each time they are updated.

Acceptance Through Continued Use: Your continued use of our website or Services following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the revised Terms, you must immediately discontinue all use of our website and Services. For ongoing service engagements, you may have the right to terminate the engagement if a material modification to these Terms adversely affects your rights under an existing service agreement, subject to the termination provisions set forth in Section 9.

Material Changes: Changes that materially reduce your rights, increase your obligations, or expand the scope of data processing beyond what was previously disclosed shall be communicated with at least thirty (30) days advance notice before the changes take effect, whenever reasonably practicable.

16. Contact Information

We welcome your questions, comments, and feedback regarding these Terms of Service. If you need to contact us for any reason related to these Terms, your account, or our Services, please use the contact details provided below.

AppHub LLC
116 Huntington Ave FL 15
Boston, 02116-5749
United States (US)

Email: memo@apphub.hair

Phone: +17432873638

Website: https://www.apphub.hair

Service of Legal Process: Formal legal notices, including subpoenas, complaints, and other legal documents, must be served to our registered business address listed above, with a copy sent via email to memo@apphub.hair. Service of process is not accepted through our general contact form.

Feedback and Suggestions: We value your input and are continuously working to improve our Services. If you have suggestions, feature requests, or feedback about any aspect of our website or Services, please send them to memo@apphub.hair. Please note that any unsolicited ideas or suggestions you provide shall be governed by the Feedback provision in Section 7 of these Terms.

Thank you for taking the time to review our Terms of Service. We look forward to working with you and delivering exceptional value through our computer systems design and technology consulting services.